I've written an article for TechTarget.com about how to create documents to convert as well as possible between Microsoft Word and OpenOffice.org Writer.
http://searchopensource.techtarget.com/tip/1,289483,sid39_gci1186330,00.html
It's essentially about how, when Word documents don't open all that well in OpenOffice Writer, it's often because...well, the original document wasn't in great shape. The article talks about how to use tools appropriately to make documents that are well constructed no matter what application you're using, and how well constructed documents convert better between office suites, operating systems, and other environments.
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