Success stories! If you're considering switching to any open source program, read on.
Here's one story.
Golden also mentioned the implementation of SugarCRM Oregon Department of Human Services. The service provider needed a CRM put into place quickly, due to new HIPAA regulations in electronic billing. Believe it or not, Oregon DHS was sold on the idea when an IT engineer surfed the internet, found open-source SugarCRM, downloaded it onto a laptop and showed it around the department the next day. After “a couple of days” configuring, Oregon DHS went live with the system via the same laptop.
And get this, especially the end.
CRMBlog recently reported the story of the implementation over at Learning.com, a developer of online technology integration and assessment tools for public schools. Within six months of installing NetSuite, Learning.com had achieved results in acceleration of its business processes by a crazy 1500 percent and ultimately doubled business in 2005. And best of all, Learning.com reportedly required no extra personnel or personnel costs in making the switch.
Click here to read more.